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Shipping Details

We strive to deliver products purchased from Gatha in excellent condition and in the fastest time possible.

All of our orders are shipped from our warehouse in Kolkata, India to the shipping address provided by the customer via our courier partners. Delivery of  the order will take 15 working days .Please note that we do not process orders on weekends or holidays. Tracking number for the shipment will be provided.

Duties and Taxes

Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches customer’s country.  In case there is any import duty or taxes applicable on import of our product in customer’s country, the customer has to bear the cost of the same. Since this imposition of import duties taxes as well as rates varies from country to country, we are unable to calculate the amount of the same. In order to keep the shopping experience of our customer seamless, we have instructed our Courier partner to clear the goods from Customs of respective country by paying the applicable amount of duties/taxes on behalf of our Customers and present a separate invoice to them for the equivalent amount at the time of giving delivery of goods. The customer should pay the amount in the bill to our Courier Partner directly and take delivery of their products. In the event Customer does not pay the bill submitted by the Courier partner, the courier partner shall have withheld the delivery of the product and in that event we do not owe any responsibility to the customer for non-delivery of product nor for refund of the amount paid against such product.